REFUND POLICY

The Creator Passport LLC

Last Updated: January 23, 2026

1. ACCEPTANCE OF TERMS

By purchasing, accessing, or using any products, programs, services, or digital content provided by The Creator Passport LLC (“Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Agreement”).

If you do not agree to these Terms, you must not purchase, access, or use the Program.

2. PROGRAM DESCRIPTION

The Creator Passport LLC provides digital educational programs, including online courses, coaching resources, templates, workbooks, community access, and related materials (collectively, the “Program”) designed to support social media and content-creation businesses.

The Program is educational in nature only and does not constitute legal, financial, accounting, medical, or professional advice.

3. ELIGIBILITY

You represent and warrant that:

You are at least 18 years old
You have the legal capacity to enter into a binding contract
You are purchasing the Program for lawful purposes only

4. INTELLECTUAL PROPERTY & LICENSE

Ownership

All Program content—including videos, audio, text, graphics, templates, presentations, and community materials—is the exclusive intellectual property of The Creator Passport LLC or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

Limited License

You are granted a revocable, non-exclusive, non-transferable, single-user license to access and use the Program solely for your personal, non-commercial educational use, subject to full compliance with this Agreement.

Prohibited Use

You may not, directly or indirectly:
Copy, reproduce, distribute, sell, sublicense, share, or resell Program materials
Screen-record, download, or mirror content
Use Program materials for commercial purposes or third-party benefit
Create derivative work
Remove copyright or proprietary notices

Unauthorized use constitutes copyright infringement and may result in termination of access, injunctive relief, damages, and legal action.

5. USER CONTRIBUTIONS

If you submit content in the Program or community (“User Contributions”), you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, sublicensable license to use, reproduce, modify, distribute, and display such content for business, educational, or promotional purposes.

You represent that you own or have rights to all content you submit.

6. RECORDING, LIKENESS & MEDIA RELEASE

By participating in the Program, you grant the Company permission to record and use your name, likeness, voice, image, statements, and participation in any media now known or later developed, worldwide and in perpetuity, without compensation, for educational, marketing, or promotional purposes.

You waive any rights of inspection, approval, or ownership and release the Company from claims related to privacy, publicity, or defamation arising from such use.

7. PAYMENT TERMS

Pricing & Access

Upon purchase, you receive immediate digital access to the Program via the email used at checkout.

Payment Plans

If you select a payment plan:

You authorize recurring charges until paid in full
You remain financially responsible for the full Program price
Missed payments may result in revoked access and collection efforts

Late Payments

Late payments may incur interest up to the maximum allowed by law.

8. CONDITIONAL REFUND POLICY (DIGITAL CONTENT)

30-Day Conditional Refund

Due to the digital nature of the Program, refunds are not automatic.

You may request a refund within 30 days of purchase, provided you:

-Submit a written request by 11:59 PM PST on Day 30

-Provide verifiable proof of good-faith participation, including:

Completion of at least one full course track (1, 2, or 3)
Attendance (live or replay) of at least two coaching sessions (Coaching Calls, Office Hours, or Co-Working Sessions)
Completed exercises and challenges for the corresponding Track of Completion
Email Evidence of pitching activity
Active community participation (1x contribution per week)

Refunds are evaluated individually and granted at the Company’s discretion. No Refunds After 30 Days.

After Day 30:

All sales are final
No refunds, partial refunds, or payment cancellations
Payment plans remain enforceable

Abuse & Fraud Prevention

Refund requests may be denied if:

Materials were downloaded without participation

Coursework is incomplete

Activity indicates content extraction rather than use

9. EU & UK DIGITAL CONTENT NOTICE

If you reside in the EU or UK: By accessing the Program immediately, you expressly consent to digital content delivery and acknowledge that you waive statutory withdrawal rights once access begins, as permitted under EU consumer law for digital content.

10. CHARGEBACKS

You agree to contact the Company before initiating a chargeback. Unauthorized chargebacks may result in:

Permanent revocation of access
Forfeiture of bonuses
Submission of evidence to your payment processor

11. DISCLAIMERS & NO GUARANTEES

The Program is provided “as is” without warranties of any kind.

The Company does not guarantee:

Income, results, brand deals, audience growth, or success
Business outcomes or performance
Success depends on many factors beyond the Company’s control.

12. CONFIDENTIALITY

All non-public information shared within the Program is confidential. You agree not to disclose or misuse proprietary or participant information.

13. NON-DISPARAGEMENT

You agree not to make false or malicious statements intended to harm the Company’s reputation. This does not limit lawful consumer reviews or protected speech.

14. TERMINATION

Company is committed to providing all Clients in the Program with a positive Program experience. By purchasing this product, Client agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive to Company or Participants, Client fails to follow the Program guidelines, is difficult to work with, impairs the participation of the other Participants in the Program or upon violation of the terms as determined by Company. Client will still be liable to pay the total contract amount.

15. DISPUTE RESOLUTION & GOVERNING LAW

This Agreement is governed by California law, excluding conflict-of-law rules. If not resolved first by good-faith negotiation between the Parties, every controversy or dispute relating to this Agreement will be submitted to the American Arbitration Association. All claims against Company must be lodged within 100-days of the date of the first claim or otherwise be forfeited forever. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand. The Parties shall cooperate to ensure that the arbitration process is completed within the ninety (90) day period. The Parties shall cooperate in exchanging and expediting discovery as part of the arbitration process. The written decision of the arbitrators (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or a decree in equity, as circumstances may indicate. In disputes involving unpaid balances on behalf of Client, Client is responsible for any and all arbitration and attorney fees.

EQUITABLE RELIEF

In the event that a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.

16. PRIVACY & DATA PROTECTION

The Company complies with:

CCPA / CPRA (California)

GDPR (EU/UK)

Personal data is collected only as necessary to provide services. You may request access, correction, or deletion by contacting support (support@theloverspassport.com)

17. SMS TERMS (TCPA COMPLIANT)

By providing your mobile number, you consent to receive up to 4 SMS messages per month.